FAQs

ALL THE ANSWERS YOU NEED

GENERAL QUESTIONS

Is the data center completely owned by you or do you co-locate?

We rent space wholesale in the leading data centers around the world. Hardly any ISP owns its data center these days.

Do you offer web designing, maintenance and programming services?

Not really. We provide only server rental or co-location space for our customers, together with wholesale bandwidth.

Where are you located?

Our business is registered and located in Belize City,  while the data centers we use are in Europe and the USA.

What is the policy on ``SPAM`` and ``unsolicited emails``?

If any our services are used for spam or any illegal activity, users will be warned. If this behaviour continues, services will be terminated.


DEDICATED SERVERS

How do I upload files to my server?

All dedicated users get their SSH login credentials, after which setup FTP services or whatever is the most convenient way for them to upload files.

My domain/IP was suspended for mass mail! Help!

If your server was hacked, you have to immediately patch and fix the problem. Either way we do not tolerate continious abuse of our services.